Privacy Policy

This Privacy Policy explains how MPGo Team ("MPGo Team", "we", "us", or "our") collects, uses, and protects information when you use our website and our unified FBS (fulfillment by seller) platform and warehouse management system (collectively, the "Services"). By using the Services, you agree to the practices described here. MPGo Team is a US-based company; our legal entity details are: [placeholder].

1. Information we collect

• Information you provide. Contact details you submit through forms (such as name, email, company, and message), and account information when you sign up for the Services.
• Operational data. When you connect marketplaces and warehouses, we process inventory, order, shipment, and fulfillment data on your behalf to operate the Services.
• Technical data. Log data, device and browser information, and usage analytics collected automatically to secure and improve the Services.
• Cookies. Cookies and similar technologies used for essential functionality and analytics, subject to your consent where required.

2. How we use information

• Provide, operate, and maintain the Services, including inventory and order sync, routing, and fulfillment workflows.
• Respond to inquiries, demo requests, and fulfillment partner applications.
• Secure the Services, prevent abuse, and troubleshoot issues.
• Analyze usage to improve features, performance, and reliability.
• Comply with legal obligations and enforce our terms.

3. Legal bases for processing

Where applicable law requires a legal basis, we rely on performance of a contract, our legitimate interests in operating and improving the Services, your consent (for example, for certain cookies), and compliance with legal obligations.

4. Sharing information

We do not sell your personal information. We may share information with:

• Service providers and subprocessors who help us run the Services (such as hosting, analytics, and communications), under appropriate confidentiality and data-protection obligations.
• Marketplaces, carriers, and fulfillment partners as needed to carry out the operations you configure.
• Authorities or third parties where required by law or to protect our rights and users.

5. International transfers

Because the Services support multi-country operations, information may be processed in countries other than your own. Where required, we use appropriate safeguards for such transfers.

6. Data retention

We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose: [placeholder].

7. Security

We use technical and organizational measures designed to protect information, including encryption in transit and at rest, access controls, and monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to object to certain processing or withdraw consent. To exercise these rights, contact us at [[email protected]].

9. Children's privacy

The Services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date above.

11. Contact us

If you have questions about this Privacy Policy or our data practices, contact us at [[email protected]] or [placeholder address], United States.